COVID-19 is placing stress on Canada’s public health system. I am now offering virtual care exclusively to make sure that I can continue to care for my clients safely and effectively. This means that I will be using video and audio technologies for all appointments rather than asking clients to come into my office.
I do my best to make sure that any information you give to me during virtual visits is private and secure, but no video or audio tools are ever completely secure. There is an increased security risk that your information may be intercepted or disclosed to third parties when using video or audio communications tools. To help keep your information safe and secure, you can:
- Understand that emails, calls, or texts you receive are not secure in the same way as a private appointment in my office.
- Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection. For example, using a personal and encrypted email account is more secure than an unencrypted email account, and your access to the Internet on your home network will generally be more secure than an open guest Wi-Fi connection.
If you are concerned about using video or audio tools for your appointments, you can ask me to arrange for you to visit a different therapist or a mental health care center where you can be seen in person. However, please note that visiting a health care provider in person comes with a higher risk of coming into contact with COVID-19 and the possibility of spreading the virus.
By providing your information, you agree to let me collect, use, or disclose your personal health information through video or audio communications (while following applicable privacy laws) in order to provide you with care. In addition to connecting by phone, we can connect online using Reacts, a simple and secure video application created for health care professionals